Cancellation Policy

This policy explains how cancellation requests are handled by unoairtrips.com and how supplier rules may affect your booking.

Last updated: August 18, 2026

Introduction

This Cancellation Policy explains how cancellation requests are handled by Unoairtrips. Final eligibility, charges, and timelines depend on the fare rules, booking conditions, and supplier terms attached to your reservation.

General Terms

Cancellation eligibility and charges vary by service provider, fare type, travel dates, destination, and booking conditions. Unoairtrips acts as a travel agency and processes requests according to the rules provided by airlines, hotels, tour operators, transfer providers, and other suppliers.

Flight Cancellations

Flight cancellations are governed by airline fare rules and ticket conditions. Some fares may be non-refundable, some may allow only tax refunds, and some may permit changes or cancellations with airline penalties and service fees.

Hotel Cancellations

Hotel cancellation charges depend on the property, room category, season, cancellation window, and supplier policy. No-show reservations, promotional rates, peak-season stays, and special event bookings may be charged in full.

Tours and Packages

Tour and package cancellations may include penalties from hotels, transfers, activities, attraction tickets, local operators, and administrative handling. Each included service may carry a separate cancellation condition.

Cars, Transfers, and Add-ons

Car rentals, transfers, insurance, activities, and other add-ons follow the cancellation terms of the relevant provider. Used services, partially used services, and time-sensitive bookings may not be refundable.

Cancellation Process

To request cancellation, contact us by phone or email with your booking reference, traveler name, and reason for cancellation. Our team will review the supplier rules, confirm applicable charges, and process the request after your approval.

Refund After Cancellation

Any eligible refund is returned according to supplier approval, refund policy, and banking timelines. Service fees, convenience fees, payment gateway charges, documentation charges, used services, and supplier penalties may be non-refundable unless clearly stated otherwise.

Important Notes

Cancellation requests are considered received only after our team confirms the request through email or phone. Same-day, group, promotional, special event, and peak-season bookings may carry stricter rules.

Contact Us

For cancellation support, contact Unoairtrips at info@unoairtrips.com or +1 (877) 224-3041.